Archived on 3 June 2020 – this content has expired.

2020 PharmOutcomes® MasterClass sessions now confirmed

Event Details Add to calendar


AM/PM available


End Date

End Time
AM/PM available


PharmOutcomes® have announced they will be holding two different MasterClass support sessions to assist licence holders in understanding system functionality and getting the best out of their Pharmaoutcomes® licence.

The sessions also aim to support users further and cover all aspects of Pharmoutcomes® and Outcomes4Health.

The two types of sessions to be held will include the following training at the venues listed below:

* Please be advised these sessions may be subject to postponement in response to the current COVID-19 pandemic. 

Training session What it will cover Venue time and date
New Drop-In Sessions Contractors will be able to discuss specific training requirements or receive general training around:

·         Sending Messages

·         Editing Existing Service Templates

·         BB Codes

·         Reports

·         Claims

·         Admin

Or ask questions about your own PharmOutcomes supported services (please include details in your email).

21 April 2020

Malmaison Manchester, 1-2 Piccadilly, Manchester, M1 3AQ

2 June 2020

The Cleve Hotel & Spa, Mantle Street, Wellington, TA21 8SN

Morning sessions: 9-10am, 10-11am and 11-12pm

Afternoon sessions: 1-2pm, 2-3pm, and 3-4pm

Service design This session will help build a service template from the beginning using a service specification. You must have a basic level of IT knowledge and experience of using PharmOutcomes as a commissioner.

This class is aimed at licence holders who will be designing and building their own service templates. (This is a full day’s training and lunch will be provided).

22 April 2020

Malmaison Manchester, 1-2 Piccadilly, Manchester, M1 3AQ

3 June 2020

The Cleve Hotel & Spa, Mantle Street, Wellington, TA21 8SN

These sessions are being held free of charge and to reserve a place please email –(senior masterclass coordinator) with the following details:

  1. Name of delegate and organisation
  2. PharmOutcomes commissioning area
  3. The MasterClass you wish to attend – If you would like to attend a drop-in session please let us know your preferred time slot and topics for discussion / training requirements
  4. Any accessibility needs or dietary requirements

If there is a high demand, there is only a guarantee for two delegates per licence area. Please contact Pharmoutcomes directly if you wish to reserve more than two places for any session.

For further information on this or any other query, please contact the NPA Pharmacy Services team on 01727 891 800 or email 

Produced by the NPA Pharmacy Services team January 2020